EMS has a 14 day Refund Policy. Unfortunately we do not offer refunds or exchanges after 14 days from purchase.
Item must be unused and in good working condition. It must also be in the original packaging. Obvious signs of use and abuse, item not in its original condition, damaged or missing parts will not be eligible for return.
To complete your return, we require a receipt or proof of purchase.
Several types of goods are exempt from being returned.
* Software products
* Encrypted Terminals
Return & Refund Process
Once item is received and inspected, we will contact you via email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund.
If approved, refund will be processed, a credit will automatically be applied to your credit card or original method of payment.
Pending Refunds (if applicable)
If you haven’t received a refund after approval, it may take 3 to 5 business days before your refund is officially posted to your account.